Shipping policy

SHIPPING POLICY

Free shipping Australia-wide

All StationMate orders ship free across Australia, with no minimum spend.

Based in Brisbane, Australia

StationMate is an Australian-based ecommerce store. Orders are processed online and shipped directly to your delivery address.

Processing time

Orders are processed and dispatched within 1-3 business days.

Delivery time

Standard delivery usually takes 7-14 business days after dispatch. Our products ship directly from our suppliers' international warehouses, which is how we keep pricing accessible and shipping free. Occasionally, delivery may take up to 20 business days during peak periods.

Tracking

You will receive a tracking number by email as soon as your order ships. Please allow 2-5 days for tracking information to update.

Order changes

Need to change your address or cancel? Contact us within 12 hours of placing your order and we will do our best to help before it ships.

Questions? Email us at stationmateon@gmail.com.